Refund policy

At Mkay Hair, we take pride in providing high-quality wigs and bundles to ensure you receive the best products for your hair needs. Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns or offer refunds under any circumstances.

We strongly encourage customers to review their order details before completing their purchase. If you have any questions about our products, textures, or proper care, please reach out to our customer service team before placing an order.

In the rare event that you receive an incorrect or defective item, please contact us within 24 hours of delivery with your order number and photos for review. Any claims made after this period will not be considered.

By purchasing from Mkay Hair, you agree to these terms. We appreciate your understanding and thank you for choosing us for your luxury hair needs!